Reducing costs does not mean reducing customer satisfaction. In fact, our clients consistently tell us how their customer experience has improved since they partnered with PNCCS and how the following factors improved their customer service:
Breadth of products and services, including Home Equity products, vehicle-secured products and personal secured/unsecured products in all 50 states.
Fast response times, including conditional decisioning in 30 seconds or less and fast funding of approved loans, often in less than five days for Home Equity products.
Expert customer service from our
North American based call center, featuring a well-trained,
low-turnover, highly motivated staff.
